Refund and Returns Policy
At MITECH SERVICES LIMITED, we value your satisfaction. If you are not completely happy with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
We accept returns for:
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Digital licenses or antivirus subscriptions only if they have not been activated.
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Products that are defective or not as described.
Returns are not accepted once a license key has been activated or software downloaded.
2. Refund Process
To initiate a return, contact our support team at [email protected] within 7 days of purchase.
Please provide:
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Your order number
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Proof of purchase
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Reason for return
Approved refunds will be processed to your original payment method within 5–10 business days.
3. Late or Missing Refunds
If you haven’t received your refund within the timeframe, check with your bank or payment provider first. If the issue persists, contact us at [email protected].
4. Exchange Policy
We do not offer exchanges for digital products.
If a product key is invalid or not working, we will replace it after verification.
5. Contact Information
For questions about returns or refunds, please email us at:
📧 [email protected]